COVID-19 POLICY UPDATE

We truly appreciate your understanding and patience while we all continue to navigate COVID-19 and it's outcomes and first and foremost, we would like to express that the safety and health of our employees and customers is always our top priority. 

As COVID-19 continues impacting a majority of countries around the globe, Sik City is closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.

 

June 16th, 2020:
The balance between our capacity to fulfill orders and the demand for our services still remains a very fluid situation and our best guess at this time is order delays are approximately 1 month. 

 

As always, we are committed to serving you here at sikcity.com. In order to make your shopping experience as worry-free as possible, we would like you to know that:

 

  • Due to additional safety measures in place, it is taking a little longer to ship orders and process returns.

  • Due to the situation, our delivery options are currently limited to standard home delivery.

  • We have additional health and safety measures in place to protect our logistics team, including staggered break times, expanded work spaces and increased cleanings.

  • Our delivery services have also adapted their processes by keeping a safe distance, offering safe pickup locations, and not requiring a signature for packages.

 

If you have any additional questions, our customer service team is available to help. Please allow an additional 1-2 business days to receive a response at this time and for additional information regarding the "Stay at Home" order, please visit the HMRC's website here.

 

We’re sorry for any inconvenience and hope that you can bear with us during this unusual time.

 

Thank you for your continued loyalty and patience.

 Love, 

Danu5ik